Escrow & safety

Your money moves only when your package does

Every Logiquick delivery is protected by an in-app wallet escrow — no cash arguments, no paying for deliveries that never arrive.

1

You accept an offer

The agreed amount moves from your wallet into escrow. The rider sees the money is secured before they ride.

2

Money is held safely

While the package moves, neither side can touch the funds. Track the trip live from pickup to drop-off.

3

Released on delivery

When you confirm delivery, the rider is paid instantly minus commission. Disputes freeze the funds until resolved.

KYC-verified riders

Every rider passes NIN, licence and vehicle checks before their first trip. Repeat low ratings remove riders from the network.

Dispute resolution

Raise a dispute in the app and the escrow freezes immediately. Our team reviews evidence from both sides, typically within 24 hours.

Two-way ratings

Customers rate riders and riders rate customers after every trip — good behaviour is visible on both sides of the marketplace.